A sub-user can be anyone, who will manage your account for you. This can include making invoice payments, opening tickets for your service along other things.
What permissions can I give to a sub-user?
You can assign the following permissions to a sub-user:
Modify Master Account Profile - Access and modify the client profile information
View & Manage Contacts - Access and manage contacts
View Products & Services - View access to products, services and addons
View & Modify Product Passwords - Allow password resets and other actions
Perform Single Sign-On - Allow single sign-on into services
View & Pay Invoices - View and payment access to invoices
View & Accept Quotes - View and acceptance permissions for quotes
View & Open Support Tickets - Access to open, respond and manage support tickets
View & Manage Affiliate Account - Access to view and request withdrawals
View Emails - Access to view account email history
Place New Orders/Upgrades/Cancellations - Allow placing of new orders
How to add a sub-user to your account?
1. Go into user management
Start by logging in the billing area, then click on your name in the right-top [1], and then User Managment [2].
Then click on Invite New User .
2. Select the appropriate permissions for the new user
Then, enter their e-mail address [1], select the permissions you'd like them to have [2], and click on Send Invite .
Afterward, tell them to check their e-mail inbox, and follow the instructions there.
