Transferring a service to another account

How to transfer a service to another Crunchbits customer

Your service won't be wiped before the transfer by us. If you don't want the new owner to have access to your data, please re-install your service.

There is a $5 transfer fee

1. Open a ticket

Log into the billing area, then on the left navigation bar click on Support [1], then Tickets [2].

Then click on the Open Ticket button

2. Fill out the ticket

Select the General Enquiries department.

Afterward, select the correct associated service [1], and fill out the other boxes as follows:

Subject [1]	Transfer request - xxx.xxx.xxx.xxx
Message [2]	Hello, I'd like my service (IPv4: xxx.xxx.xxx.xxx) to be transferred to the customer associated with [[email protected]] e-mail address. Thank you!

3. Submit the ticket

Submit the ticket by clicking on the Submit button on the bottom

4. Pay the invoice that we create

After we review your request, we'll add a $5 invoice to your account. Please pay it, and let us know once it's paid, so we can proceed with the transfer.