Reinstalling the OS using an ISO file
How to reinstall a dedicated server using your own ISO file
How to request an ISO file
1. Open a ticket
Start by going to our client area, and then on the left navigation bar, please select Support [1] > Open Ticket [2]

2. Fill out the body of the ticket
Then, select the Technical Support department

Afterward, please fill out the Subject, and the Message part as per the table below:
We need the ISO link in the following format:
https://example.com/*/example.iso
The link cannot redirect to another link.
Subject [1]
ISO request - dedicated serverMessage [2]
Hello,
Please add the following ISO to your Metal library:
[ISO Link]
Thank you!
Then click on Submit at the bottom of the page.

How to reinstall a server using an ISO?
1. Enter the console, and insert the ISO
Start by entering the console of the server: Entering console
Then go to Virtual Media [1], then Virtual Storage

Afterward, select ISO File as the Logical Drive Type.

After that, click on the Open location button.

Then go into the ISOs directory.

Afterward, select the ISO file that you'd like to install [1] by clicking on it, and click Open [2] on the bottom right.

Then click on Plug In to finish mounting of the ISO to the server.

Then reboot the server as outlined in Reboot [2]. Afterward, come back to the console, and finish the reinstallation process!
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